Empower. Enable. Accelerate:

I allow Tech One Global to collect, record, organize and use details obtained from this website for products, services and other business related updates.

Empower. Enable. Accelerate: Reimagining the BPO Future of Work

Register now to watch webinar!

Empower. Enable. Accelerate.

Reimagining the BPO Future of Work

Most BPO companies were not expecting the events to unfold the way they did. As the COVID-19 crisis we are experiencing made us all face the unusual and dynamically changing situation, businesses encounter new challenges, while regular tasks need to be fulfilled in totally different conditions. The company needs to adapt quickly to its customers and employee needs, and we need to respond swiftly.

We witnessed many BPO companies make process upgrades and adopt new technologies. However, many of these companies didn’t have fixed goals in mind – they were simply forced into making these changes to continue operations amid a pandemic.

And with the result of the pandemic, many has changed, and there have been a lot of areas in the business to focus on. Join us for an insightful session with industry speakers from Microsoft and Tech One Global to know how to:

EMPOWER your team to unleash its fullest potential and train the workforce today into what the BPO industry needs as the workforce of tomorrow.

ENABLE employee experience to boost overall productivity, promote talent attraction, encourage retention, and manage attrition.

ACCELERATE business transformation through delivery model modernization, analytics and insights driven platforms

As the pandemic continues to threaten our ability to thrive in uncertain times, most BPOs still maintain a good ratio between their WFH assets and their employees going to the physical contact centers. Indeed, the future of work is hybrid. Imagining a workplace that is receptive yet resilient in this fast-changing business landscape can be both a challenge and a means for survival if done the right way.

Prepare your organization with the right solutions that can drive the balance between work, life, and processes in a fully integrated
set-up that is agile and future proof.

As you sustain your hybrid work set-up, start upskilling your employees to develop their skillsets and build their capabilities for the future.

Bring together communications, knowledge, learning resources and insights into the flow of work, employee engagement and leadership interaction to foster a cohesive work environment that is built on People and Culture.

Promote citizen development through digital dexterity.

Heightened cybersecurity, initiate transparency in workflow regulation and governance.

Automate and digitize your business process to save cost, open new revenue streams and outpace competition

Together, let us re-imagine the BPO of the future:

Speakers:

Most BPO companies were not expecting the events to unfold the way they did. As the COVID-19 crisis we are experiencing made us all face the unusual and dynamically changing situation, businesses encounter new challenges, while regular tasks need to be fulfilled in totally different conditions. The company needs to adapt quickly to its customers and employee needs, and we need to respond swiftly.

Join us for an insightful session with industry speakers from Microsoft and Tech One Global to know how to:

Prepare your organization with the right solutions that can drive the balance between work, life, and processes in a fully integrated set-up that is agile and future proof.

Heightened cybersecurity, initiate transparency in workflow regulation and governance.

Automate and digitize your business process to save cost, open new revenue streams and outpace competition

Moderator:

Host:

Lars Jeppesen
CEO & Co-founder
Tech One Global & Enadoc

Ricky Salvador
Executive Director for
External Affairs and Investor Relations
IT and Business Process Association
of the Philippines (IBPAP)

Nisha Sullia
Head of Solution Engineering
Just Analytics

Lahiru Munindradasa
Managing Director
Tech One Philippines

Almira Navarro
Global Marketing Manager
Tech One Global

Lahiru Munindradasa
Managing Director
Tech One Philippines

Almira Navarro
Global Marketing Manager
Tech One Global

Harsha Purasinghe
Founder/Chief Executive Officer
MIHCM

Wasantha Weerakoone
COO & Co-founder
Tech One Global & Enadoc

Lakmal Embuldeniya
Vice President - Global Presales, Delivery, Support Services
Tech One Global & Enadoc

Barbra Ann Garcia
Azure Business Group Lead
Microsoft Philippines

Elizabeth Tirona Pangan
Director, Small Medium Corporate
Microsoft Philippines

WEBINAR-ON-DEMAND